Accessibility
Healthcare should be accessible to everyone. Sunway Medical is committed to inclusive, barrier-free care for all patients and visitors.
Our commitment
We continuously improve access to our facilities, services and digital channels. Our campus is designed to welcome patients with reduced mobility, visual or hearing impairments and those with cognitive support needs.
At the hospital
- Step-free access throughout the campus
- Disabled-accessible parking near the main entrance and A&E
- Wheelchair assistance available at the lobby on request
- Accessible restrooms on every floor
- Tactile walking surface indicators & braille signage in key areas
- Dedicated priority seating in waiting areas
- Breastfeeding & prayer rooms available
Communication support
- Multi-language translators (Bahasa Malaysia, English, Mandarin, Tamil, Arabic, Bahasa Indonesia & more)
- Sign language interpreters available on request
- Large-print consent forms available
- Family or caregiver companions welcomed in consultations
This website
We aim to meet WCAG 2.1 Level AA standards. If you encounter any accessibility issue on this website, please email accessibility@sunwaymedical.com — we will prioritise a fix.